Privacy Policy

1. Purpose

At Future Multiverse L.L.C-FZ (“we”, “our”, or “us”), we understand the importance of privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines our practices concerning the collection, usage, disclosure, handling, and security of your personal information on our Site and the Tools, in compliance with European Union General Data Protection Regulation (“GDPR”), California Consumer Privacy Rights Act (“CCPA”), and other relevant legislations, and regulations. This Privacy Policy should be read in conjunction with the Terms of Use.

By using our Site and the Tools, you consent to the terms outlined in this Privacy Policy and the Terms of Use.

This Privacy Policy is solely applicable to our Site and the Tools and does not extend to any other websites, social media buttons or widgets, technologies, products, or services that you may access or link to through our Site. We strongly recommend that you review the privacy policies of any other websites you visit before sharing your personal information with them as we do not accept any responsibility or liability for these policies.

2. Personal information we collect about you

We generally collect certain personally identifiable information that can be used to contact or identify you (“Personal Information). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• IP addresses
• Physical location
• Other information which may be considered as personal information under applicable legislations and regulations

3. How we collect your personal information

We collect your personal information:

• Directly from you as you provide them;
• Automatically as you navigate through the Site and the Tools facilitated through cookies, which may include usage details, IP addresses, and personal information collected through cookies and other tracking technologies; and/or
• From a third-party, in certain situations.

4. How we use your personal information

We will use this information to fulfill any contracts between you and us, manage and respond to comments on our Site and the Tools, administer our Site and the Tools, and enhance them to ensure content is presented in the most effective manner, and maintain the safety and security of our Site and the Tools.

Further, for any personal information you provide to us, we will use the personal information to send you direct marketing materials and information, unless you opt out of receiving them.

5. Use and disclosure

We share your personal information with our affiliates, service providers, and any subcontractors as necessary to provide you with our products and/or services. These parties include companies and individuals who perform functions on our behalf, such as hosting our website, processing payments, delivering products, analyzing data, providing customer service, offering products and/or services, promotions, and marketing assistance. Each of these parties is bound by a duty of confidentiality, meaning they are legally obligated to protect your information and use it only for the purposes for which it was disclosed. Working with these trusted partners allows us to provide you with seamless and efficient service while ensuring your personal information is protected.

When you share your personal information or interact in the public areas with other users, such personal information may be viewed by all users and may be publicly distributed outside our Site and the Tools.

We may also disclose your personal information in order to

• Comply with any court order, law, or legal process, including responding to government or regulatory requests;
• Enforce or apply our agreements, if any;
• Protect us against legal liability;
• Prevent and investigate possible wrongdoing in connection with the use of our Site and the Tools; and/or
• Protect our rights, property, or safety, as well as that of our customers or others.

We will use and disclose personal information for the particular purposes for which it was initially collected (“Primary Purpose”). We may also use personal information for a purpose other than the purposes specified in this Privacy Policy (“Secondary Purpose”) if:

• You have given your consent;
• You would reasonably expect us to use or disclose the personal information for that Secondary Purpose; and/or
• The Secondary Purpose is related to the Primary Purpose provided that it is not a sensitive personal information under relevant laws and regulations.

6. How we protect your personal information

We implement various security measures to protect your personal information when you enter, submit, or access it. We use encryption to transfer and store your personal information whenever possible. We also limit access to your personal information through access controls and confidentiality commitments. While we strive to maintain reasonable procedures to protect the confidentiality, security, and integrity of personal information obtained through our Site and the Tools, we cannot completely ensure or warrant the security of any personal information you transmit to us.

7. Data rentention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy or as required by applicable laws and regulations. The criteria used to determine the retention periods include:

• The length of time we have an ongoing relationship with you and provide services to you;
• Whether there is a legal obligation to which we are subject (e.g., statutory retention obligations, such as tax or accounting requirements);
• Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

When we no longer need your personal data, we will securely delete or anonymize it. If deletion is not possible due to exceptional circumstances, we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. Your rights

Your rights under this Privacy Policy shall include the right to:

• Request information about how we collect, use, and share your personal information;
• Access to and obtain a copy of personal information;
• Request the removal or deletion of your personal information;
• Correct any inaccurate personal information;
• Object to or restrict the processing of your personal information;
• Request the portability of your personal information; and/or
• Limit the use and disclosure of sensitive personal information.

9. Opt-Out

You have the right to opt out of certain uses and disclosures of your personal information. If you have consented to our processing of your personal information, you may withdraw that consent at any time and opt out of further processing. We will cease using your personal information unless there are other legal grounds that allow us to continue.

There are different ways you can exercise your right to opt out:

• For cookies and tracking technologies: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. You can also visit our Cookie Policy for more information on how to manage cookies. Please note that some parts or our website may become inaccessible or not function properly if you disable or refuse cookies.
• For third-party sharing: You can opt out by contacting us directly at support@futuremultiverse.com should you prefer that we do not share your personal information with third-parties for marketing purposes.
• For email communications: You can opt out by clicking “unsubscribe” link at the bottom of any of our marketing emails or by contacting us directly at support@futuremultiverse.com.
• For phone calls, physical mailing, short message service messages, or targeted advertising. You can opt out by contacting us directly at support@futuremultiverse.com

Please note that opting out of certain uses and disclosures of your personal information may affect the services we provide to you. If you have any questions about your opt-out rights, please contact us at support@futuremultiverse.com.

10. Cross-border transfer

Your personal information is processed at our operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of your jurisdiction where the data protection laws may differ than those from your jurisdiction. By using our Site and the Tools, you consent to this transfer.

We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Privacy Policy and there shall be no transfer of your personal information to an organization or a jurisdiction unless data protection laws, policies, and safeguards are in place.

11. Children’s data

We do not direct or target our Site or the Tools to anyone under the legal age of majority who lack the legal capacity under any applicable laws (“Child”, or “Children”). We do not knowingly collect personal information from Children without the express consent of their parents or guardians. If we learn that we have collected or received personal information from a Child without verification of parental consent, we will take steps to delete that personal information.

If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us immediately.

12. Third-party providers

Third-party providers may place cookies or pixels—small data files stored on your hard drive or in your device's memory—on your browser. These cookies and pixels are used to collect information about your online activities and preferences. Most web browsers are set to accept cookies by default, as they help enhance your browsing experience by remembering your preferences and providing personalized content. However, you can generally adjust your browser settings to remove or reject cookies. Each browser has different methods for managing these settings, so you may need to refer to your browser's help section for detailed instructions. If you choose to remove or reject cookies, it may impact your ability to fully utilize the Site or the Tools. Certain features and functionalities may not work as intended, and your overall experience may be affected. For example, you may need to manually adjust some preferences each time you visit the Site, and some services and features may not be available to you. It is important to note that this Privacy Policy does not cover the use of cookies or pixels by these third parties, as we do not control their activities or data practices. We recommend reviewing the privacy policies of any third-party websites or services you interact with to understand howthey use cookies and pixels, and what data they collect

13. Change of control

Should we undergo a sale, acquisition, merger, reorganization, or other change in control, personal information may be transferred to a third-party. In such events, your personal information may be part of the assets transferred or acquired. We will take steps to ensure that any transfer of your personal information is conducted in accordance with applicable data protection laws and regulations, and we will notify you of any such transfer as required by law.

14. Updates to this Privacy Policy

We may update this Privacy Policy from time to time, and we encourage you to review it periodically. Any changes will be effective immediately and will be communicated to you via our Site, the Tools, or by email.

15. Do Not Sell

We are committed to protecting your privacy and maintaining the confidentiality of your personal information. As required by the CCPA, we affirm that we do not sell your personal information to anyone. We understand the importance of safeguarding your data and respect your right to control how your information is used. Our business practices align with the CCPA's principles, ensuring that your personal information remains secure and is used only for the purposes disclosed in our Privacy Policy.

16. Contact information

We ensure your identity verification before granting access to or making changes to your personal information, which may involve presenting proof of identification or specific information. We will address your request within forty-five (45) days of verifying your identity. If additional time is needed, we will inform you in writing, explaining the reason for the delay and the extended timeline.

For question(s), comment(s), or feedback(s) regarding this Privacy Policy, please contact us using the following information:

Future Multiverse Support:

support@futuremultiverse.com
Future Multiverse L.L.C-FZ,
Licence Number: 2421494.01
The Meydan, 00000, Dubai, United Arab Emirate